15 Best Social Media Platforms for Business

Social media offers businesses a powerful way to build their brand voice, analyze competitors, and connect directly with customers. Choosing the right platforms for your target audience is essential to maximizing your reach and impact. By leveraging your business’s most effective social media channels, you can boost visibility, drive sales, and elevate your brand to new heights.

Top 15 Social Media Sites to Catapult Your Business

Choosing the right social media platforms for your business is crucial. Social media offers a unique, cost-effective way to connect with customers on a personal level. It provides unparalleled scale, reach, and precise targeting at a fraction of the cost compared to most other marketing channels.

1) Google Business Profile (Formerly Google My Business)

~4.9 billion users

Finding accurate data on monthly active users for Google My Business (GMB) and overall Google usage can be challenging. To estimate, we’ve combined the best available figures: approximately 4 billion monthly active users for Google Search and around 1 billion for Google Maps. While this number reflects potential audience reach rather than the number of businesses actively posting on GMB, it offers valuable insight into the platform’s viewership potential.

Google Business Profile helps customers discover that you offer what they need and showcases reviews that build trust and highlight your quality. 

With enhanced tools on Search and Maps, you can easily verify your business, update your profile, and address any issues directly from Search. You can also control what customers see when they search for your business, including responding to reviews in real time.

Consider this: businesses with up-to-date profiles are 70% more likely to attract in-person visits, receive 7x more clicks, are 2.7x more likely to be viewed as reputable, and are 50% more likely to convert searches into purchases. 

With over 5 billion active users, Google Business Profile is undeniably one of the most potent platforms for enhancing your professional presence and driving growth.

2) Facebook 

3.07 billion monthly active users

No matter your industry, Facebook remains one of the most powerful social media platforms. According to *Search Engine Journal*, industries such as automotive, consumer goods, e-commerce, entertainment, financial services, gaming, media, retail, telecommunications, and technology dominate the platform.

To make the most of Facebook, consider sharing regular live videos and stories, creating or joining groups, and prioritizing meaningful conversations. These are key to succeeding with Facebook’s algorithm. Additionally, leveraging tools like a Facebook Messenger chatbot can help amplify your business (see more on Messenger below).

3) WhatsApp

3 billion monthly active users

Why is WhatsApp such a powerful platform? As the most widely used mobile messaging app in over 180 countries, it boasts unparalleled engagement, with message open rates reaching up to 99% compared to just 20% for email.

WhatsApp’s business platform offers companies a seamless way to connect with customers, update them on purchases, and provide efficient customer support. With two tailored solutions—the WhatsApp Business app for small businesses and the WhatsApp Business API for larger enterprises—growing your business with one of the world’s leading social apps has never been easier or more strategic.

The platform is particularly effective for booking services like Uber or airlines and even for facilitating financial transactions. Physical storefronts can leverage their potential by using in-store QR codes, enabling customers to interact online quickly and effortlessly. With its versatility and reach, WhatsApp is a game-changer for businesses looking to engage their audience and enhance their customer experience.

4) YouTube

2.7 billion monthly active users

YouTube users collectively watch an astounding 1 billion hours of videos daily, with 5 billion videos viewed daily. This massive engagement cements YouTube’s position as one of the top social media platforms for marketing. By creating a YouTube channel, businesses can share videos to gain subscribers, foster interactions, and build a loyal audience.

Beyond being a social media giant, YouTube is also one of the world’s largest search engines. To succeed on the platform, it’s essential to implement SEO best practices, ensuring your content reaches the right audience. YouTube’s versatility makes it a valuable tool for companies across industries, even in highly regulated fields like legal, financial, and medical sectors.

5) Instagram

2 billion monthly active users

Instagram is a powerful platform for coaches, influencers, and businesses looking to promote their products and services. From consumer packaged goods and fashion to cosmetics, wellness, and personal care, countless brands can enhance visibility and connect with audiences on this highly visual platform. If your target audience includes younger consumers, consider this: 75% of 18- to 24-year-olds are active on Instagram, followed closely by 57% of 25-30-year-olds. It’s one of the best social media platforms for marketing your business and engaging with key demographics.

6) WeChat

1.385 billion monthly active users

WeChat, launched initially as a messaging app, has evolved into a versatile platform with endless business opportunities. Customers can book appointments, make reservations, or shop online directly through the app, making it an excellent tool for service providers and product-based companies. To strengthen your brand presence in China, you can leverage WeChat’s advertising options or collaborate with influencers on the platform. Interestingly, 22.7% of WeChat users are over 51, slightly outnumbering the younger demographic under 24.

7) TikTok

1.58 billion monthly active users

TikTok has quickly become one of the fastest-growing social platforms in history, dominating short-form video content. While businesses from various industries can leverage their vast reach, it’s important to note that 44% of TikTok users in the U.S. are under 24.

8) Facebook Messenger

1.01 billion users

In 2011, Facebook launched Messenger as a standalone app, keeping it integrated with the leading platform. Today, businesses of all kinds use Messenger to send newsletters, engage through chatbots, and deliver targeted advertisements. It’s also a highly efficient tool for customer support. Notably, 53.8% of Messenger users fall within the 18 to 34 age range, making it a valuable channel for reaching this key demographic.

9) LinkedIn

Over 310 million users

LinkedIn’s global influence is rapidly expanding. While it may not be the top choice for every company when comparing social media platforms, it’s an invaluable tool for B2B businesses. Consider this: 50% of U.S. college graduates are active on LinkedIn, making it a prime platform for professional networking. It’s also highly engaging, with 40% of users logging in daily. For businesses targeting professionals, LinkedIn offers unmatched opportunities to connect and thrive.

10) Telegram

1 billion monthly active users

Telegram is a feature-rich, security-focused messaging app offering versatile business tools. Whether you’re providing direct customer support, creating chatbots, or leveraging its channel feature for broad promotions, Telegram is an excellent choice for companies with a strong tech presence. It boasts numerous features designed to engage customers effectively.

India is Telegram’s largest market, with an impressive 86.6 million monthly active users. Although often regarded as one of the top emerging social media platforms, Telegram has been around since 2013, building a loyal and expansive user base.

11) Snapchat

Over 900 million monthly active users

Content on this platform is designed to disappear. Public Stories are visible for just 24 hours, while photos and videos sent as messages can be set to disappear after a customizable time. On average, users spend about 30 minutes per day on the platform. If your target audience is under 35, this is the perfect place to engage them, so start snapping!

12) QQ

534 million monthly active users

QQ is a popular instant messaging platform from China. It features a built-in language translator that facilitates seamless communication between speakers of different languages. Although originally exclusive to China, QQ has expanded to over 80 countries, making it a valuable tool for businesses aiming to enter the Chinese market.

With a user base predominantly under 30, QQ allows brands to target niche groups with shared interests. Businesses can also leverage the platform for QQ shopping and efficiently share large files with international partners, enhancing communication and collaboration.

13) X (Formerly Twitter)

600 million monthly active users

Formerly known as Twitter, X ranks 12th on our list of top social media platforms for businesses. It allows users to share short messages, images, polls, links, and videos, fostering engagement and community interaction through sharing and mentions. X is particularly popular among users aged 25-34, according to Backlinko. The platform’s largest user base resides in the United States, boasting 95.4 million users.

14) Pinterest

570 million monthly active users

Organize and categorize digital bulletin boards with ease. Use Rich Pins to include detailed location and product information, making it ideal for B2C businesses in industries like home décor, fashion, beauty, food, luxury goods, and other physical products. Remarkably, 80% of weekly Pinners have discovered a new brand or product on the platform, highlighting its potential for reaching new audiences.

15) Reddit

Over 850 million monthly active users

Reddit stands out as one of the top social media platforms and web applications for businesses. With 17% of users actively following brands and companies, it offers a unique opportunity to connect with your audience. Known for its vast network of niche communities—over 3 million and growing—Reddit seamlessly combines community engagement with content sharing. To make the most of this platform, focus on engaging with your niche audience, but remember, self-promotion is prohibited as it violates Reddit’s terms of use.

Which Social Media Sites Are Best for Your Brand?

Focusing on the platforms that best suit your business needs is vital to maximizing social media’s benefits. Effective segmentation and precise targeting are key to refining your approach.

Here are a few steps to help you build a stronger, more profitable social media strategy: 

• Define clear goals for each account beyond simply using it as a marketing tool. 
• Understand the unique strengths and features of each platform. 
• Let the platform’s capabilities inform the objectives you aim to achieve. 
• Analyze user data—such as demographics, interests, and location—for the platforms most relevant to your business. 
• Continuously update your strategy using the latest social media insights and trends. 
• Consider seeking professional guidance for expert social media marketing strategies (see below). 

Following these steps can create a more focused and impactful social media presence.

3 Need-to-Know Social Media Trends

Here are three quick trends to help as you pare down the best social media platforms for your focused strategy:

#1. Digital creators across Facebook, YouTube, and Snapchat are essential for building communities and driving brand awareness.

#2. Short-form videos remain the frontrunners in digital content trends. With the rise of live video and voice platforms like Twitter Spaces, businesses have unparalleled opportunities to connect and engage with their target audience meaningfully.

#3. Social commerce is rising, with the market projected to reach an impressive $1.3 trillion.

Elevating Your Brand’s Social Media With Oyova

Looking to elevate your business’s social media presence? 

With social media constantly evolving, your marketing strategy must adapt to stay ahead of the competition. Whether building brand awareness, increasing engagement, or driving meaningful conversions, having a tailored approach is key to achieving your goals. 

At Oyova, we collaborate with you to create a personalized approach that drives growth. Our team focuses on identifying and leveraging your business’s most effective social media platforms, ensuring your message reaches the right audience at the right time. 

We don’t believe in one-size-fits-all solutions. Instead, our comprehensive seven-step social media marketing process is designed to fit your unique needs, helping you maximize results and create long-term success. 

Take the first step toward social media success. Schedule a free consultation with us today, and let’s build a strategy that works for your business!